RETURN, SERVICE, PRIVACY & COOKIES POLICY

1. INTRODUCTION

Welcome to Accademia Italiana Chef.

Cooking School Italy is the international website and promotional platform of Accademia Italiana Chef, a professional culinary training institution specializing in vocational education and professional development in the fields of cooking, pastry, bakery, pizza making, hospitality and related sectors.

All courses, masterclasses, professional training programs, certifications, educational activities and related services presented on this website are organized and delivered by Accademia Italiana Chef (hereinafter referred to as the "Academy").

This Return, Service, Privacy & Cookies Policy governs the use of this website, the registration process for educational programs and the relationship between participants, business customers and the Academy.

By registering for any course, training program or educational activity, users acknowledge that they have read, understood and accepted the provisions contained in this Policy.

The Academy provides structured professional training services designed to develop practical and theoretical skills through classroom instruction, practical workshops, demonstrations, supervised exercises and other educational methodologies appropriate to the objectives of each program.

Certain provisions contained in this Policy apply specifically to Business Customers (B2B) and are clearly identified in the relevant sections.

This Policy is organized into the following sections:

  • 2. Service Policy
  • 3. Business Clients (B2B) and Tax Treatment
  • 4. Payment & Billing
  • 5. Return & Refund Policy
  • 6. Privacy Policy
  • 7. Cookie Policy
  • 8. Contact Information

Users are encouraged to read each section carefully before completing their registration.

2. SERVICE POLICY

2.1 Nature of the Service

Accademia Italiana Chef provides professional culinary training services through intensive educational programs designed for international students seeking to develop practical and theoretical skills in Italian cuisine, pastry, bakery and related culinary disciplines.

The services offered through Cooking School Italy consist of structured professional training programs delivered by the Academy through classroom instruction, practical lessons, demonstrations and hands-on training activities.

Enrollment in a Master Program constitutes the purchase of a professional educational service and not the purchase of a product, entertainment activity or recreational experience.

2.2 Program Structure

The content, duration, schedule, location and educational activities of each Master Program are described on the relevant course page available on this website.

Accademia Italiana Chef reserves the right to make reasonable changes to schedules, instructors, educational content or training facilities whenever necessary to ensure the proper delivery of the educational service.

Such changes shall not affect the overall educational objectives of the program and shall not constitute grounds for cancellation or refund.

2.3 Attendance Requirements

Certain certificates, diplomas or educational recognitions may require a minimum attendance rate.

Where applicable, students may be required to attend at least 80% of the scheduled training activities in order to obtain the corresponding certificate, diploma or professional qualification.

Failure to satisfy the attendance requirements may result in the non-issuance of the relevant educational recognition.

2.4 Certificates

Certificates, diplomas or other educational recognitions are issued exclusively upon successful completion of the applicable program requirements.

The Academy reserves the right to withhold certification where attendance or other mandatory requirements have not been met.

2.5 Educational Outcomes

Accademia Italiana Chef provides professional training and educational support designed to enhance culinary knowledge and practical skills.

However, the Academy does not guarantee employment opportunities, business success, income generation or any specific professional outcome resulting from participation in its programs.

3. BUSINESS CLIENTS (B2B) AND TAX TREATMENT

3.1 Nature of the Service for Taxable Persons

For customers acting in the course of a business, trade or profession (Taxable Persons), the agreement entered into with Accademia Italiana Chef does not concern the mere purchase of access to educational events or classroom sessions, but rather the provision of a comprehensive professional training and technical upskilling service aimed at developing specific business-related competencies.

3.2 Contractual Prevalence of the Training Purpose

The Parties expressly acknowledge and agree that, in B2B relationships, the service provided by Accademia Italiana Chef shall be exclusively regarded as structured professional training, vocational education and professional skills development.

3.3 Structured Attendance and Certification

The requirement for the student, employee, collaborator or company representative designated by the Business Customer to attend at least 80% of the scheduled training activities in order to obtain the relevant Diploma, Master Certificate or other educational recognition confirms the continuous, structured and organized nature of the educational service, which exceeds the simple participation in a standalone educational event.

3.4 Place of Supply and VAT Treatment (Article 7-ter DPR 633/72)

By virtue of the intangible, professional and educational nature of the service supplied to Business Customers, the transaction shall be subject to the general place-of-supply rule set out in Article 7-ter of Italian Presidential Decree No. 633/1972 and Article 44 of Directive 2006/112/EC.

Accordingly, the transaction is not subject to Italian VAT.

The payment and accounting of VAT in the country of establishment of the Business Customer shall be the sole responsibility of the customer through the Reverse Charge mechanism.

3.5 Mandatory Customer Requirements

In order to qualify for the VAT treatment described above, the Business Customer shall provide, at the time of registration:

  • a valid VAT Identification Number (VAT Number);
  • where applicable, a VAT Number registered within the VIES system;
  • any additional corporate documentation reasonably required to demonstrate taxable person status.

Failure to provide valid and verifiable documentation may result in the transaction being reclassified as a B2C supply, with the application of ordinary Italian VAT.

4. PAYMENT & BILLING

4.1 Fees

Course fees are those published on the relevant course page at the time of registration, unless otherwise agreed in writing by Accademia Italiana Chef.

All fees are expressed in Euro (€).

4.2 Payment Terms

Registration is considered completed only upon receipt of the required payment and confirmation by Accademia Italiana Chef.

The Academy reserves the right to refuse or cancel registrations in the event of incomplete payment, unsuccessful transactions or incorrect billing information.

4.3 Billing Information

Students are responsible for providing complete, accurate and up-to-date billing information during the registration process.

Accademia Italiana Chef shall not be responsible for delays, errors or additional costs arising from inaccurate information provided by the participant or the purchasing entity.

4.4 Invoice Requests

Any request relating to invoicing must be submitted at the time of registration.

Accademia Italiana Chef cannot guarantee the modification or reissuance of invoices where incorrect information has been provided by the customer during the registration process.

5. RETURN & REFUND POLICY

5.1 Visa Disclaimer

Accademia Italiana Chef cannot be held responsible for the refusal, delay or failure to issue a visa by any embassy, consulate or governmental authority.

Applicants requiring a visa to attend a Master Program must pay the full course fee in advance.

The issuance of an invitation letter does not constitute any guarantee that a visa will be granted.

5.2 Right of Withdrawal (EU Consumers Only)

In accordance with applicable European consumer protection legislation, consumers residing within the European Union have the right to withdraw from the contract within fourteen (14) days from the date of payment and receive a full refund of the amount paid, less any applicable bank transaction fees.

However, where the selected Master Program is scheduled to begin before the expiration of the fourteen-day withdrawal period, the participant expressly agrees, by completing the registration process and accepting this Policy, to waive the right of withdrawal pursuant to Article 59, letters (a) and (o) of the Italian Consumer Code.

5.3 Cancellation and Refund Conditions

After expiration of the statutory withdrawal period, the following refund conditions shall apply:

  • 100% refund of the course fee, less applicable bank transaction fees, for cancellation requests received at least forty (40) days before the course start date.
  • 80% refund of the course fee, less applicable bank transaction fees, for cancellation requests received at least thirty (30) days before the course start date.
  • 50% refund of the course fee, less applicable bank transaction fees, for cancellation requests received at least twenty (20) days before the course start date.
  • No refund shall be granted for cancellation requests received less than twenty (20) days before the course start date.

5.4 Transfer to a Future Course Session

Where no refund is available under Section 5.3, participants may request that their enrollment be transferred to a future Master Program session.

The new course session must commence within one (1) year from the original course start date.

Once the Academy confirms the new course date, no further changes, postponements or transfers shall be permitted.

Failure to attend the rescheduled course shall result in the automatic forfeiture of the enrollment and of any right to participate, reschedule or receive a refund.

5.5 Invitation Letter Fee

Where an invitation letter has been issued, a non-refundable administrative fee of €250 shall be deducted from any refund due to the participant.

This fee covers administrative, legal and documentation processing costs incurred by the Academy.

5.6 Refund Procedure

All cancellation, withdrawal and refund requests must be submitted by email to:

info@cookingschoolitaly.com

The date and time of receipt of the email request shall determine the applicable refund percentage.

Any bank charges, transfer fees or intermediary banking costs incurred during the refund process shall be deducted from the refunded amount.

6. PRIVACY POLICY

The processing of personal data collected through this website is governed by the dedicated Privacy Policy generated and maintained through the Academy's privacy compliance platform.

The complete Privacy Policy is accessible through the Privacy Policy links made available on this website.

Users are encouraged to review the Privacy Policy before submitting personal information or completing a registration.

7. COOKIE POLICY

This website uses cookies and similar technologies to ensure proper operation, improve user experience and provide services requested by users.

Detailed information regarding the cookies used on this website, their purposes and users' rights is available through the dedicated Cookie Policy and cookie management tools provided on the website.

Users may modify their cookie preferences at any time through the cookie management interface made available on this website.

8. CONTACT INFORMATION